OpenAI Launches Wallet Feature to Let AI Agents Shop for You

OpenAI has introduced a new wallet feature that allows its artificial intelligence technology to handle online shopping and checkout processes for users. The tool aims to make consumer software more useful by automating everyday purchasing tasks.

User Control and Security

The company states that people using the tool remain in control of all transactions. Before any purchase happens, users can check the selected items, total cost, and payment card. Every transaction requires a security check, such as a fingerprint or Face ID, before completion.

Shoppers using this feature keep their standard credit card rewards and protections, like the ability to dispute charges. Merchants automatically receive necessary details like shipping addresses to fulfill the orders.

Future Plans and Retailer Challenges

The feature launches with limited availability so the company can test and improve it. Future updates will let users set spending limits and pre-approve certain purchases for more automated handling.

• OpenAI published a guide to help retailers work with AI agents.
• Some retailers, including Amazon, currently block AI agents from their sites.
• Other tech companies, like Meta, also see high usage of AI shopping features.