Holiday Shoppers Turn to AI for $75 Billion in Expected Cyber Week Spending
New data from Salesforce shows artificial intelligence is transforming holiday shopping, influencing one in five orders and driving billions in sales.
Salesforce AI Agents Save Reps Six Hours Weekly, Boosting Revenue Without Extra Staff
A new Salesforce report shows that AI sales agents save reps six hours per week on administrative tasks and help increase revenue without adding headcount.
Salesforce Wins Status to Sell Military Recruiting Tech to Defense
Salesforce secured Awardable status for its military recruiting platform on the Department of War's digital marketplace.
Salesforce Unveils Koa Decisions to Route AI Tasks in Milliseconds
Salesforce introduced Koa Decisions, a new model designed to make fast, targeted enterprise choices without using slower large language models.
How Salesforce’s AI Slackbot Advises Engineers on Customer Calls
A Salesforce employee used an internal AI Slackbot to get advice on balancing technical expertise with active listening during client calls.
Salesforce Doubles AI Agent Memory with New Rules
Salesforce improved its AI agent memory system to recall twice as many facts without changing the underlying architecture.
Salesforce Details How Small Teams and AI Agents Speed Up Work
Salesforce shares how traditional workflows slow down AI agents, introducing small cross-functional squads to build applications much faster.